One Community Health
  • 05-Jun-2018 to 04-Aug-2018 (PST)
  • Sacramento, CA, USA
  • Full Time

Patient Services Representative

One Community Health, a non-profit Federally Qualified Health Clinic has an immediate opening for a full time Patient Services Representative. This position will support multiple departments when needed.

Essential Functions:

  • Promptly and courteously provides the information and services requested by patient. 
  • Takes initiative to seek assistance from others; informs patient/clients of the need to do so; explains who is being called upon to help; and ensures that all patient/clients requests are addressed in a way which minimizes inconveniences of all parties.
  • Maintain strict patient/clients confidentiality at all times. 
  • Verify and update patient demographic information and insurance information.
  • Communicate appointment delays effectively with patients and providers; apprise patients of wait times, delays, etc. 
  • Verify patient insurance eligibility and co-payment. (HMO's, PPO's, Managed Care)
  • Create daily batch and collect co-pay, provide receipt, and obtain credit/debit card authorization as needed. 
  • Explain terms and conditions of services and financial responsibility
  • Answers phones as needed.

Education/Experience Required:

  • High school diploma or equivalent required
  • 3 years previous medical secretarial/office experience required. 
  • AA degree preferred.
  • Spanish speaking preferred.



One Community Health
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