One Community Health - CA
  • 26-Apr-2019 to 25-Sep-2020 (PST)
  • Sacramento, CA, USA
  • Full Time

Looking for an EPIC Site III Specialist for our Thriving Organization

One Community Health is recruiting mission driven, kind, warm hearted, and hard-working people who are dedicated to quality care and superior service. Our culture is centered around our values of compassion, accountability, respect and excellence. We are proud of our inclusiveness and the diversity of our staff and patients.

One Community Health is poised for growth and expansion. Come join us on this journey as we become healthy together!

Our Philosophy

At One Community Health we believe healthcare isn't a privilege; it's a human right. Everyone should have the opportunity to achieve optimal health.  We've made it our job to help individuals and our community lower the barrier to wellness. Our organization pushes for equality for all and for social justice for those on the margins.  Our doctors and health care professionals treat people with compassion, without judgment for their personal choices and behavior. We provide a comprehensive menu of services to all ages and everyone in need, and we advocate for public awareness of such issues as the stigma surrounding mental illness and the need for healthcare for everyone.  We understand the impact of trauma on one's health and are working to help people heal those wounds.  When we see suffering, we try to heal it whether it be an individual in pain or a group in our community.  If these are your values are your values, then please consider joining our team.

About Us

We are a Federally Qualified Health Center (FQHC) serving all those in need in the Sacramento area. We have been a level 3 Patient Centered Medical Home since 2011 and were the first to earn that designation in Sacramento. We offer integrated, comprehensive and supportive services to maximize health outcomes. The founding values of One Community Health were based on providing a safe and welcoming place for people who often experienced social exclusion and discrimination.

Our Benefits

  • Medical Insurance
    • We offer a choice between three carriers: Sutter Plus, WHA and Kaiser Permanente.
    • One Community Health pays about 90% of the Employee only premium and pays 75% of the costs for dependents or partners/spouses.
  • Dental/Vision
    • 2 Dental plans offered through Delta Dental: PPO and DHMO
    • DHMO is paid in full by employer (employee only)
    • VSP Vision Insurance paid in full by employer (employee only)
  • Company Paid Life, AD&D and LTD offered through Unum
    • One times annual salary paid in full by employer (LIFE and AD&D)
    • LTD is 60% annual salary paid in full by employer after 90 days
  • Flexible Spending Plan (before-tax savings plans)
  • Employee Assistance
  • Supplemental Insurance through Aflac
  • 401K
    • Up to 4% employer match at 90 days of employment
    • Administrative fees and administration of plan managed and paid for by employer
  • Robust PTO, Sick Time, & Paid Holidays Plan
  • Additional Benefits/Extra's
    • We are an eligible NHSC (National Health Service Core) approved loan repayment site and have an HPSA score of 16.
    • Opportunity for Reimbursements, Bonus options and/or annual increase.
    • Educational and Language Stipends: higher level of education or secondary languages
    • Professional dues and/or licensure fees paid by organization as it relates to the position
    • Professional training and/or conference/travel fees paid by organization 
    • Opportunity for Community Engagement, Events and Involvement
    • Opportunities to help with state and national level advocacy

About the Position 

The Site Specialist is responsible for the successful adoption of EPIC application modules and the optimization of user engagement. The Site Specialist will provide system maintenance, configuration, testing and training to enhance system design modifications, clinical workflow engagement, and strengthen user acceptance of features and functionality of the EHR software.

Essential Functions:

  • Analyzes and interprets patient, clinical, provider, or information systems data to improve and drive clinical and provider workflow enhancements and optimization of patient care services.
  • Provides knowledge of healthcare operational practices and principles as it relates to the toolidge of the EHR system.
  • Leads clinical workgroups and teams to optimize the staffs' use of the EHR application, implementation of new systems and functionality, workflow optimization, and use of data and reports for quality improvement.
  • Review and manage staff competency and efficiency of use of new modules of care, features and functionality across all care programs using reporting work bench and requested data analytics.
  • Coordinate user training and ongoing support for the day-to-day operations, weekly floor support and to ensure overall optimization of EPIC features and functionality.
  • Reviews EHR release notices for relevance and disseminates educational flyers/materials to appropriate leadership to disseminate. Demonstrate and train super users and clinical leadership on new care modules.
  • Provides user acceptance testing (UAT) with OCHIN and facilitates testing of, upcoming changes to the Epic EHR.
  • Uses OCHIN's JIRA system and internal JIRA system to ensure clinical support is provided timely and tracked to resolution.
  • Works with the data team to track various clinical metrics, including measuring the impact of, and compliance with, clinical changes implemented.
  • Conducting technical training needs assessments, developing staff efficiencies and learned material/flyers and other resources for staff to increase optimization of the EPIC system.
  • Conducts classroom training, administers tests, and develops and maintains training regimens for newly hired staff.
  • Collaborates with the clinical providers, operational teams, Physician Champions to provide continuous process improvement and analyze workflows to assess end user knowledge and appropriate use of features and functionality of the EHR software.

EDUCATION AND/OR EXPERIENCE AND OR LICENSE/CERTIFICATION

  • Bachelor's degree from an accredited college or university or equivalent experience
  • 8-10 years of technical training experience, or an equivalent combination of technical training and professional clinical experience required.
  • 8-10 years of leading clinical workgroups and teams to optimize the staffs' use of the EHR application, implementation of new systems and functionality, workflow optimization, and use of data and reports for quality improvement.
  • Proficiency in EPIC Ambulatory products and/or other EPIC products.

Please Note

One Community Health values the diversity of the people it hires and serves. Diversity at One Community Health means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, sexual orientation or disability. Please provide us with notice if you will require accommodations during the interview process. 

One Community Health - CA
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